Microsoft Skype for Business 2013/2015/2016
In 2015 we successfully migrated from Lync 2013 to Skype for Business 2015.
Skype for Business allows the company to quickly and effectively locate and route calls and messages to individuals in the company. Skype for Business has been deployed to all the major offices including several of our smaller offices. Skype for Business offers major benefits to our organization allowing users to quickly setup meetings, calls, and desktop sharing. This is of major benefit since users can be in remote difficult to contact locations at any time. IT uses Skype for Business to offer quick support sessions to remote users.
In addition we have implemented the 3rd Party add-in FonComfort by Bressner.We currently use Polycom CX600, Polycom CX3000, SNOM PA1, Polycom VVX 411 and Apple iPhones with the Skype for Business Servers.
The system in place uses 2 ISPs for redundant call routing preventing VoIP outages in the event of a ISP failure. The system is engineered with redundant Mediation Servers running Windows 2012 on VMware Virtual Machines. VMware is further configured to ensure that the VMs are running on separate hosts, preventing outages in the event of a host outage, and allowing us to do hardware maintenance without taking any call outages.
I’ve implemented various PowerShell libraries that will automatically do the upkeep on our Skype Users. This includes automatically activating/deactivating skype users, managing Unified Messenging, and updating our Thinktel configuration and labels.